KAM Coordinator SYST

For our Italian Branch located in Caponago (MB) we are seeking a committed and proactive:

Manager Global KAM

In collaboration with the Sales department the candidates will assume prime responsibility to lead the Key Account Management "KAM 360°" initiative of the Systems Division

main task for the position will be specially:

• Own KAM 360° process and list of global Key Accounts
• Guide and support Key Account Managers in their role
• Coach the global Sales team on KAM process and management of KA at regional level
• Challenge the Key Account Managers on the definition and implementation of a medium- to long-term strategy as well as yearly objectives for their respective Key Accounts
• Prepare, update and distribute procedures and templates
• Ensure quarterly reports are prepared and distributed
• Ensure KPIs are set and tracked for each Key Account
• Supervise customer satisfaction survey / VoC process with Key Accounts
• Drive initiatives to maintain and grow the Key Accounts satisfaction level
• Lead the SYST Key Account Managers community through regular 1:1 and team meetings
• Align with Service division through regular exchange with SERV Global Key Account Manager
• Create visibility of KAM 360° throughout the company an encourage contribution of other departments to the defined KA strategies
• Propose Key Accounts list update to VP Sales when necessary, with rationale, proposed Key Account Manager and Executive Sponsor names
• Extend the existing global KAM 360° initiative with a new concept for regional Key Accounts
• Act as a Key Account Manager for one or several Key Accounts

Candidate Profile:

• Bachelor's degree in business or technical field
• 10+ years experience as a Sales Manager for similar products and/or applications
• Direct Sales Management of large accounts
• Functional team management experience

We are looking for

• Team leadership and coaching skills
• Structured and organized personality
• Strong customer centric mindset
• High degree of autonomy
• Able to develop and entertain relationship with multiple internal and external stakeholders
• Embrace BC Values & Behaviors: Partnership, Passion, Performance, Responsibility

We offer:

• Structured induction process
• Flexible and hybrid working conditions
• Versatile and autonomous activities and tasks
• Working environment with professional development opportunities
• Participation in job-related training and further education
• Appreciative cooperation with a family-like corporate culture
• Demonstrated lived values that value diversity
• Dynamic, international environment with committed employees

We look forward to receiving your complete application documents Burckhardt Compression IT | Location: Caponago (near Milan), Italy I

Burckhardt Compression creates leading compression solutions for a sustainable energy future and the long-term success of its customers. The Group is the only global manufacturer that covers a full range of reciprocating compressor technologies and services. Since 1844, its passionate, customer-oriented and solution-driven workforce has set the benchmark in the gas compression industry.