Service Operation Order Execution

For our Italian Branch located in Caponago (MB) we are seeking a committed and proactive:

Service Operation Order Execution

worldwide leader in reciprocating compressor is looking for young resource with some years of technical and commercial experience in service/aftermarket of mechanical machinery, preferable rotating equipment.

The position is part of Serv Division with the objective to push and support the business development and the growth of the organization with new customers and increasing service portfolio.

the main task will be specially:

• Ensure multiproduct and services  order execution with project management activities
• Ensure projects execution according to customer specification, applicable industry norms, Company standards, policies and procedures, including ISO9001 quality assurance standards are met and are completed in time and within budget.
• First level of customer support during order execution
• Monitoring of workshop load
• Ensure projects execution (Parts, FS, Repair) according to customer specification, applicable industry norms, BC standards, policies and procedures, ISO9001 on time and within budget.
• Cost evaluation W/S works
• Identify, recruit and maintain relationship with suppliers
• Use all company commercial and technical tools at highest company standards

Candidate Profile:

• At least 5 years’ experience in similar business of engineering/order management team
• Experience with companies (EPC’s & Endusers) in the field of Refineries, Gas transport and storage, Petrochemical and Chemical Industry, Industrial gas for new machine business and / or build up aftersales service business including service centers in SEA.
• Knowledge of the SAP (R3 or S/4 HANA) system
• English - business fluent and contractual level in orally and in writing

We are looking for:

• Flexibility, open minded and assertiveness
• Able to build relationship with Customer based on trust
• Strong problem solving skills/attitude
• Team player in a multicultural, international as in local workshop environment
• Systematic approach and planning
• Negotiation skills (technical and commercial)
• Willingness for domestic and international business travel
• Previous employment in reciprocating compressor company is a plus

We offer:

• Structured induction process
• Flexible and hybrid working conditions
• Versatile and autonomous activities and tasks
• Working environment with professional development opportunities
• Participation in job-related training and further education
• Appreciative cooperation with a family-like corporate culture
• Demonstrated lived values that value diversity
• Dynamic, international environment with committed employees

We look forward to receiving your complete application documents Burckhardt Compression IT | Location: Caponago (near Milan), Italy I

Burckhardt Compression creates leading compression solutions for a sustainable energy future and the long-term success of its customers. The Group is the only global manufacturer that covers a full range of reciprocating compressor technologies and services. Since 1844, its passionate, customer-oriented and solution-driven workforce has set the benchmark in the gas compression industry.