Head of DPS Americas

Key Accountabilities:

• • Define and implement the Regional Burckhardt Compression (BC) Digital Strategy to grow DPS (Digital Products and Services) business according to the Mid-Range Plan targets, in cooperation with DPS Global, SERV, and SYST Region (respectively "Service" and "New Compressor" business)
  • Lead the subsidiary PROGNOST Systems Inc. (PSI) located in Webster, a subsidiary of PROGNOST Systems GmbH, fully owned by Burckhardt Compression AG (headquartered in Switzerland).
  • DPS Region Americas Top Line (Order Intake & Sales) and profit and loss responsibility for PSI legal entity (taking into consideration and in alignment with the internal intercompany rules)
  • Provide guidance and leadership to the Americas DPS (including PSI teams), overseeing sales, machinery diagnostic, engineering & manufacturing, field service, QEOHS, and finance.
  • Integrate and work collaboratively with the Regional Americas BC team, with the Global function DPS, and in general with the divisions SERV and SYST, to synchronize strategy and business objectives.
  • Utilize and monitor performance metrics to measure and enhance operational efficiency and effectiveness.
  • Build and maintain a stable and high performing team with a strong talent pipeline.

Main Tasks:

Leadership & Strategy 

• • Develop, implement, and communicate a regional DPS strategy aligned with Global and Regional Mid-Range Plans (MRP).
  • Establish, articulate, and achieve financial, strategic, and operational targets for the region.
  • Continually monitor, evaluate, and optimize the financial performance of the company while providing accurate forecasting of results.
  • Reporting both to the management team of SERV Region Americas and to PROGNOST Systems GmbH which is the 100% shareholder of PSI.
  • Implement the best possible organizational structure, policies, guidelines, and procedures to ensure the achievement of the goals and targets and ensure compliance with global and local guidelines, regulations, and legal frameworks.
  • Ensure the BC, Values and Behaviors, and code of conduct are practiced from the top down, employees are held accountable, motivated, and have the necessary skills to work effectively in a successful team.
  • Promote and maintain a positive work environment and encourage a culture with a growth mindset to improve employee engagement and teamwork.
  • Ensure resource planning, recruitment, performance management, training, and professional development leading the team and motivating them to the highest performance.
  • Continuously seek potential new market opportunities in the AoR for BC and/or threats potentially harmful to BC.
  • Promote business in the overall Americas region in cooperation with existing BC subsidiaries.
  • Support and implement global projects, processes, guidelines, and procedures as required.

Sales & Operations

• • Oversee the sales activities and service operations, including field service, engineering, machinery diagnostic, and customer support across the Americas in cooperation.
  • Ensure a high-performing, cohesive sales strategy to grow revenue throughout the Americas and evaluate Burckhardt Compression's market position, including customer base, sales, profitability, SWOT, and competition.
  • Establish and monitor a set of Key Performance Indicators (KPIs) for efficient order execution, organizational rightsizing, and maximizing operational efficiencies.
  • Drive year-over-year revenue growth by establishing a team to develop new customers and geographic areas.
  • Lead development of service strategies to expand and strengthen client relationships and drive initiatives to enhance customer satisfaction through efficient service delivery. 
  • Oversee a reliable and efficient supply chain to meet production and service demands and identify cost-saving opportunities.
  • Champion a culture of innovation and problem-solving and stay current with industry trends and best practices to drive operational and functional excellence. 

• Safety & Quality 

• • Establish and maintain a zero Lost-Time Incidents goal annually.
  • Lead by example, reinforcing a culture of safety and continuous improvement. 
  • Promote quality & safety initiatives within the organization.
  • Actively participate and encourage continuous improvement activities.
  • Additional duties as required. 

Education/Experience/Knowledge:

• Possess a bachelor's degree in engineering, specifically Electronics or a related field or equivalent working experience.
• Ideally, hold a business degree, with preference given to candidates with an MBA.
• Demonstrate a minimum of 10 years of relevant experience in similar industries, markets, and roles.
• Understand digital solutions (HW, SW) for machinery diagnostic, IoT / cloud solutions, and basic compressors machinery principles and operation.
• Understanding of P&L performance management.

Education/Experience/Knowledge:

•  

• Possess a bachelor's degree in engineering, specifically Electronics or a related field or equivalent working experience.
• Ideally, hold a business degree, with preference given to candidates with an MBA.
• Demonstrate a minimum of 10 years of relevant experience in similar industries, markets, and roles.
• Understand digital solutions (HW, SW) for machinery diagnostic, IoT / cloud solutions, and basic compressors machinery principles and operation.
• Understanding of P&L performance management.

Language knowledge:

• English: fluent spoken and written.
• Spanish – considered as an advantage.

Skills/Competencies:

• Customer-focused and result-oriented.
• Travel 20-30% within North and South America and internationally as necessary.
• Strategic thinking, teamwork, self-awareness, ability to work in a culturally diverse environment, hands-on mentality,
• Strong leadership and soft skills
• Excellent communication skills including the ability to adapt the message and communication style to the audience.
• Trustable, convincing, loyal personality
• Strong analytical and critical thinking skills and experience in project management.
• Superior negotiation skills

Key Performance Indicators (KPIs):

• TRIR and other safety-related metrics.
• Order Intake, Sales, and EBIT performance and accuracy.
• Operational results as defined.
• Employee Engagement Survey results, attrition rate.
• Other KPIs as defined in the annual Goal Setting Process.