Operations Manager Bahia

OPERATIONS MANAGER BAHIA

Responsibilities: 

Sales Management: 

• Develop and Implement Sales Strategies: Create and execute strategies to increase sales and achieve revenue targets.

• Identify Business Opportunities: Identify potential clients and business opportunities in the market.

• Monitor Sales Performance: Track sales activities and generate reports for upper management.

• Customer Relationship Management: Maintain high standards of customer service to foster customer loyalty and satisfaction.

• Promotional Campaigns: Coordinate with the marketing department to develop and implement promotional campaigns.

Operational Management: 

• Oversee Daily Operations: Manage all operational aspects including distribution, customer service, human resources, administration, and sales.

• Financial Management: Develop forecasts, financial objectives, and business plans. Manage the branch budget and allocate funds appropriately.

• Compliance: Ensure compliance with company policies and legal guidelines.

• Performance Monitoring: Monitor the branch’s financial performance to achieve sales, growth, and profitability targets.

• Staff Management: Hire, train, and motivate staff to enhance their performance. Provide training, coaching, and development opportunities.

Customer Service: 

• Resolve Complaints: Address customer complaints promptly and professionally.

• Customer Satisfaction: Ensure a high level of customer satisfaction and retention.

Market Analysis: 

• Assess Market Conditions: Stay updated with local market conditions, identify current and prospective sales opportunities, and plan future campaigns.

• Competitor Analysis: Stay abreast of competing markets and provide reports on market movement and penetration.

Qualifications: 

• Experience: Proven experience in leadership management, preferably in a similar role.

• Skills: Strong leadership, organizational, and customer service skills. Ability to meet sales targets and service goals.

• Education: Bachelor’s degree in Business Administration or a related field is preferred.

• Mandatory Native Portuguese and Desirable English
• Live in Bahia (Salvador, Camaçari or neighbors)

Burckhardt Compression creates leading compression solutions for a sustainable energy future and the long-term success of its customers. The Group is the only global manufacturer that covers a full range of reciprocating compressor technologies and services. Since 1844, its passionate, customer-oriented and solution-driven workforce has set the benchmark in the gas compression industry.