Sales Backoffice Analyst - SCA

Commercial Activities:  

• Develop commercial proposals for national and international clients based on technical specifications and logistical conditions. 

• Monitor order status from quotation to delivery, ensuring alignment between customer, sales, and operations departament. 

• Update and maintain the CRM with all the information aboutnopportunities, follow-ups, and negotiation status. 

• Develop and maintain a good relationship with customers in order to clarify questions, send documentation, and follow up on processes. 

• Support the  Account with technical and operational information related to import and export activities. 

Import and Export Backoffice: 

• Prepare, review, and organize documents required for international shipments (invoices, packing lists, certificates of origin, etc.). 

• Interact with customs brokers, freight forwarders, and suppliers to ensure deadlines and legal requirements are been followed. 

• Monitor internal systems to follow order status, shipments, and customs clearance. 

• Ensure compliance process with foreign trade regulations and requirements from regulatory agencies (Federal Revenue, Anvisa, MAPA, etc.). 

• Support the analysis of logistical and tax costs in international operations.