Head of Services BENELUX

As the new Head of Services for our Dutch entity, you will play a vital role in building and maintaining a stable and high performing team while fostering a safe working environment. You wil assume full profit and loss responsibility and drive strategic revenue and EBIT growth year over year in the Benelux region.  You will work collaboratively with various departments across the globe to synchronize operational strategies with broader business objectives.

Your main responsibilities will be:

• Provide guidance and leadership to the team, overseeing Service Center, Field Service, Sales, QEOHS, Finance and Human Resources, with ultimate accountability for goal achievement
• Oversee the operations team in our service center, overseeing the adherence to the repair processes, ensuring product quality, on-time delivery and cost efficiency
• Ensure compliance with industry standards, safety regulations and quality control procedures
• Work closely and assist in the development of service strategies to expand the potential offerings, drive the growth and strengthen client relationships
• Continuously monitor, evaluate, and optimize the financial performance of the company
• Establish and monitor a set of Key Performance Indicators (KPIs) for efficient order execution, organizational rightsizing, and maximizing operational efficiencies
• Collaborate with the supply chain team to optimize inventory levels, procurement, and supplier relationships
• Regularly visit customers to maintain strategic relationships and gather market intelligence
• Develop and implement a localized strategy which is in line with the global and regional mid-range plan (MRP).
• Drive year-over-year revenue growth by establishing a team to develop new customers, compressors, and geographic areas
• Implement the best possible organizational structure, policies, and procedures
• Ensure compliance with global and local guidelines, regulations and legal frameworks
• Promote and maintain a positive work environment, encourage a culture with a growth mindset to improve employee engagement and teamwork
• Promote quality & safety initiatives within the organization
• Champion a culture of innovation and problem-solving and stay current with industry trends and best practices to drive operational and functional excellence

Requirements:

• Possess a Bachelor's degree in Engineering, Business Administration, or related field
• Demonstrate a minimum of 10 years of relevant experience in similar industries, markets, and roles
• Exhibit a profound understanding of P&L performance management
• Minimum of 5 years of experience in operations management, with at least 3 years in a leadership role
• Proven track record of implementing lean and continuous improvement methodologies
• Strong financial management skills including budgeting, forecasting and cost management
• High degree of self-motivation and strong ability to build high performing teams
• Dutch and English: fluent both spoken and written
• Customer focused, strategic thinking, team worker and result oriented
• Strong leadership and soft skills
• Excellent communication skills including the ability to adapt the message and communication style to the audience
• Trustable, convincing, loyal personality
• Strong analytical and problem-solving skills and experience in project management
• Willingness to travel

Apply now to be part of our success story and contribute to our growth and a sustainable energy future!

Burckhardt Compression creates leading compression solutions for a sustainable energy future and the long-term success of its customers. The Group is the only global manufacturer that covers a full range of reciprocating compressor technologies and services. Since 1844, its passionate, customer-oriented and solution-driven workforce has set the benchmark in the gas compression industry.