Service Technician Lead

Req ID:  2805
Job Type:  Remote

Three Rivers, US

Jun 13, 2024


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Service Technician LEAD is responsible for service and maintenance of gas engine compressor packages and associate equipment for multiple applications. Responsible for leading, supervising and training less-experienced Field Service Technicians.


Day to day you will make a difference by

  • Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
  • Directly supervise a team of Service Technicians – execute responsibilities in accordance with company policies.
  • Assign and manage field work force, handle performance appraisals, disciplinary actions, issue resolution, and other HR functions as required.
  • Monitor paperwork flow to ensure accuracy and completeness through billing process.
  • Able to Calculate and interpret Compressor Performance runs and other OEM Software.
  • Provide preventative and corrective field mechanical service on gas compression, process, and/or production equipment on site at client locations.
  • Able to complete troubleshooting and repairing equipment, packages, and systems.
  • Able to complete minor and major overhauls and revamps.
  • Must have strong mechanical abilities to set level and align prime mover to driven equipment using dial indicators and/or laser alignment tools.  
  • Provides labor, guidance, and coordination required for immediate repair needs and major equipment overhauls and operation.
  • Identifies and addresses equipment, package, and plant inefficiencies/issues.
  • Provides 24/7 coverage.
  • Works occasional overtime and is available for rotational call outs.
  • Takes initiative and fulfills duties consistent with company standards, policies, and controllable expense budget.
  • Provides input to Supervisor on personnel and materials needs to provide optimal job planning.
  • Provides leadership and training to new Field Technicians.
  • Assist in equipment Start-up/Commissioning – broad understanding of procedures and requirements.
  • Knowledgeable of Purging and loading practices/procedures.
  • Performs the job activities in a manner consistent with the project’s goals and objectives.


Safety is key

  • Recognizes and complies with Health, Safety and Environmental rules and policies that are applicable to each location.
  • Participate fully in the Job Safety Analysis (JSA) program.
  • Participate in Behavior-Based Safety programs (BBS).
  • Report all incidents immediately to supervisor.
  • Participate fully in ARKOS’s incident reporting and investigation program as well a customer’s incident reporting and investigation program
  • Participate fully in site specific Emergency Action Plans.


You will succeed with the following

  • High school diploma or general education degree (GED)
  • Vocational/Trade school or Associate’s Degree (AA) preferred
  • Minimum 7 - 10 years' experience in the field or certificate of completion from acceptable trade school or military training and experience in related field
  • Successfully comply to and complete the OSHA required Respiratory Questionnaire process with a Licensed Health Care Provider
  • Must pass a Respiratory Protection Fit Test with a Licensed Health Care Provider
  • Currently comply with and/or be able to successfully complete Health Safety training applicable to job assignment and duties
  • Having a valid driver’s license
  • Special Equipment and Tools Used Requiring Application Knowledge:
  • Dial Indicator and Laser Alignment Tools.
  • Precision Measurement Tooling.
  • Digital Pressure Measurement Tooling.
  • Exhaust Gas Analyzer.
  • Digital volt and ohm meter (DVOM).
  • Laptop Computer and related original equipment manufacturer Software and Firmware.
  • Hydraulic Torque Tooling.
  • Gas Detector, Colorimetric Stain Tubes, Escape, Rescue and Work Air Packs SCBA (as applicable).


What We Offer:

  • We offer you flexible working conditions, versatile and independent activities in a dynamic international environment.
  • Good working conditions and an open corporate culture based on clearly defined values that are lived out in everyday life are the hallmarks of the company.
  • Hybrid work and flexible working hours
  • Work life balance and health initiatives



Burckhardt Compression creates leading compression solutions for a sustainable energy future and the long-term success of its customers. The Group is the only global manufacturer that covers a full range of reciprocating compressor technologies and services. Since 1844, its passionate, customer-oriented and solution-driven workforce has set the benchmark in the gas compression industry.