Field Service Representative

Career Opportunity with Burckhardt Compression

We are seeking motivated and experienced professional who can effectively contribute to the role deliverables connected with position below. In this position you can actively participate to our growth and make a significant impact in a fast-paced environment as:

Position: Field Service Representative  

Location: Vadodara

Your contributions to organisation's growth:

• Independent execution of Reciprocating compressor Erection, Installation, Commissioning, upgrade, Preventive and Corrective Maintenance at customer site.
• Hands-on experience and know-how on civil foundation inspection, Rotating machines alignments, bearing clearance measurements, piston rod runout, various type of couplings.
• Know-how on API 618 and Non-API Reciprocating compressor and systems.
• Know-how on various compressor controls and monitoring systems (Machine monitoring, protection).
• A basic electrical understanding – various types of starter panels, control panels, electrical Motors etc.
• Able to understand parts manufacturing drawings, tolerances. Basic know how on various grades of metals and alloys, Industrial pipes and high-pressure fittings, various types of welding and machining operation.  
• Execute Local and Global on-shore as well as off-shore field service assignments.
• New Machine technical documentation review for I&C cases.
• Active Participate in Technical Briefing and Debriefing for all service Jobs.
• Participate Service Review meetings for I&C case.
• Site reporting and Preparing Site Reports, Protocols.
• Recommend customer on Spares, tools and manpower required for next maintenance.
• Active participation in turn-key and/or turn-around projects.
• Ensure safe industrial practice and adherence of HSE/EOHS guidelines while working at site, including 3rd party manpower/ Customer manpower engaged with site work.
• Awareness of QEOHS process as per ISO system.
• Share Near Miss from every job site in de-briefing meeting.
• Capture customer feedback from every service job.
• Support Technical Support team in investigation for RCA, Field technical issues closure and project technical discrepancies closure at site.
• Prepare updated documents for hand-over during debriefing (as built, spare parts, sales opportunities etc.).
• Support our sales teams by identifying sales opportunities, provide market intelligence from customer sites.
• Maintenance of individually allocated Special measuring Instruments with timely calibration.
• Creation of Technical training and operating documents for site execution. On site Training to customers.
• Previous experience in using hand, hydraulic, pneumatic power tools, material handling equipment such as power operated overhead cranes, hand pallet trucks etc. Must be able to lift weights up to 20 Kg manually.
• Site Management capabilities. Customer handling and good in business communication.
• Ability to prioritize and organize in a dynamic environment and extensive job portfolio.
• Ability to work independently with little supervision, Able to work in different cultures and environment, adverse conditions. Flair to handle unexpected situations.
• Ensure BC Values and Behaviors at customer site.

Expertise you have to bring in along with;

• Diploma in Mechanical Engineering with 05 to 07 years of similar experience.
• Previous Customer service hands-on experience in field support in Refineries, Petrochemicals/ fertilizers, Industrial Gas segment with reciprocating compressors.
• Service attitude with business acumen. ability to deal with people of different mindset.
• Analytical skill, technical decision making.
• Good Presentation & Training skills
• High Energy level, Flexible, Disciplined / Punctual. Good Physique.
• Good grasping power, self-motivated & ready to take challenge.
• English: fluent written and spoken, any other language welcome.
• Open-mindedness and adaptability to work within international teams and different cultures.
• Independent working, Team player, Elevated craftsmanship.
• Customer focused attitude, Proactive personality and professional appearance
• You enjoy resolving problems!

We Offer

• We have a very free culture, inspiring employees to involve in various activities of their interests.
• Our flexible working models will allow you to combine private interests with work
• Employee Connect, Engagement events and feedback culture enhances our reach and gives us an opportunity to continuously improve.
• Performance and appreciation awards
• Sports activities and Klib Library to energize you.
• We proudly do encourage diversity and inclusion in thoughts and in spirit.
• A winner of GreenCo Gold and other various ISO certifications, we encourage you to inhibit the same to contribute in a much greener tomorrow!
• We do aspire to be Great Place to Work soon to provide you an enticing career with us. 

HR Team

Burckhardt Compression India

Burckhardt Compression creates leading compression solutions for a sustainable energy future and the long-term success of its customers. The Group is the only global manufacturer that covers a full range of reciprocating compressor technologies and services. Since 1844, its passionate, customer-oriented and solution-driven workforce has set the benchmark in the gas compression industry.